A customer having hot pot in the restaurant

CHONGQING (CQNEWS) -- Hot pot, as a famous brand of Chongqing, has recently become a hot topic again. A 24-hour opened self-service hot pot restaurant has attracted many netizens because of its self-dining mode. So, how to have hot pot in the restaurant? How does the hot pot taste? The reporter had an experience at the scene recently.

With 5 dining tables in an area of 50 square meters, the restaurant is not very large. The reporter found that the most special thing about the hot pot restaurant was that there was no dedicated catering waiter; customers had to do all the dining processes themselves, including ordering and taking dishes, and taking hot pot seasoning; and the consumption process was also posted on the wall in detail: the first step is to scan the code to select hot pot seasoning, and the second step is to put the selected seasoning into the pot and add pure water...

A row of containers are next to the dining table, containing common hot pot ingredients such as cattle stomach, duck intestines, and spicy beef. During the process of taking dishes, the reporter found that the unit price of dishes in the restaurant was not high, because the spicy sliced meat and fresh duck blood were only 3 yuan per box and the prices of drinks were the same as those in ordinary supermarkets. The dishes could only be taken after the cabinet door was opened through the WeChat code scanning. There was an electronic scale under each dish. When the customer took the dish, the reduced weight would be automatically sensed by the electronic scale, the corresponding weight and amount of the dishes taken would immediately be displayed on the background of the mobile phone WeChat, and the amount consumed would be automatically paid at the moment when the cabinet door was closed.

Consumption process posted in the hot pot restaurant

Soon after arriving, the reporter saw Shi Xiuqing who is one of the staff of the hot pot restaurant cleaning in the kitchen. Unlike ordinary waiters, she is not mainly responsible for ordering meals for customers, but guiding them for dining. In this regard, Chen Hong, Owner of the hot pot restaurant, said that although this was a self-service restaurant, 1-2 waiters were specially arranged to guide customers for dining; and they updated the ingredients on time every day and kept the restaurant clean.

It is lunch time, and customers have already come to the restaurant for dining. It was the second time for Ms. Wang to come to the restaurant, and she was packing up the ingredients to take home. She said that it was cheap and convenient to have hot pot here; and it not only provided many office workers with the opportunity for dining at any time, but it was also like a small “food market” where they can buy hot pot ingredients and take them home. “It’s really convenient to enjoy hot pot at home now!” Ms. Wang said.

Besides, the hot pot restaurant also provides takeaway services. “It is an offline experience restaurant. In order to bring more convenience to customers, we also provide a mini program to place orders. Within 5 kilometers, customers can enjoy free delivery service for orders over 30 yuan.” Chen Hong told the reporter that the quality of customers now is very high, he had never encountered customers escaping orders or loss of goods, and he was very touched that many people would clean the hot pot seasoning after dining within three months since the restaurant was opened. In the future, he intended to expand the restaurant to bring convenience to more people. (Translated by Zhang Ying, Fathom Language Limited)